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Overview
Close brings calls, emails, SMS, automation, and AI into one sales-focused CRM, helping teams move faster, follow up smarter, and close deals before leads go cold.
Key features
- Built-in AI agent (Chloe) for calling and qualifying leads
- Native calling, email, and SMS in one inbox
- Automated workflows and follow-ups
- Call recording and transcription with AI summaries
- Power and predictive dialers
- Lead and opportunity pipeline management
- 100+ integrations including ChatGPT and Claude
- Mobile app for iOS and Android
- Real-time activity reporting and dashboards
Pros
- AI agent handles lead outreach automatically
- All communication channels in one platform
- No credit card required for free trial
- Chloe access included on all paid plans
- 30-day money-back guarantee
- Rated 4.7 on G2 with 2000+ reviews
- Significant cost savings vs. Salesforce for some users
Cons
- Solo plan limited to 10k leads
- Workflows not included on Solo and Essentials plans
- AI credits have monthly limits and refresh (no rollover)
- Calling charges based on usage
- SMS requires A2P 10DLC registration for US numbers
Use this if
You need a CRM that automates sales outreach with AI, want all communication channels in one platform, or are looking to reduce manual data entry and follow-up work.
Skip this if
You need a CRM without AI features, prefer a spreadsheet-based approach, or require unlimited AI credits without monthly refresh limits.
Best for
Sales teams automating outreach and follow-upB2B SaaS companies managing pipelinesHigh-volume sales organizationsTeams wanting to reduce manual CRM data entryFounders and solo reps needing core CRM features
Alternatives
SalesforceHubSpot CRMPipedriveFreshsalesZoho CRM
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